![]() HKLM\SW\Policies\Adobe\Acrobat Reader\DC\FeatureLockDownĬhange the 32-bit DWORD registry entry bProtectedMode = 0 to 1 Then the PDF loads as expected. For this purpose there is a group policy, which is stored in the following key: Workaround via Group PolicyĪddendum: Phillipp Scheerer told me on Twitter that the IT department had to switch off the 'protected mode' for compatibility reasons. The Adobe Reader DC 2020.013.20048 works against it. However, switching off Protected Mode reduces security. The user in question confirms that printing will then work, albeit more slowly. Note: Turning off the security may possess security risks, please turn on the security after testing. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at start up', turn off the protected mode and uncheck Enhanced Security > Click OK and reboot the computer. Please try to turn off the protected mode for testing (Windows only) and see if that helps. ![]() There is a hint to switch off the Protected Mode in Adobe Reader DC for testing purposes: Another Thead Adobe reader not printing from embedded print preview SAP in the Adobe forum also addresses the problem. The problem is confirmed by several users. go into C:Program FilesCommon FilesAdobe Look for the updater folder, make sure it’s not 'updater5' If it is, take the 5 off the folder name and it’ll work after that Related Tags. Report Id: 3315dad4-6e9f-4d83-ba5a-3c1f852af351įaulting package-relative application ID: CS2 The Adobe Updater could not be started CS2 The Adobe Updater could not be started T. There is an access violation in the AcroPDFImpl.dll fileįaulting application name: saplogon.exe, version: 7600., time stamp: 0x5d3e2ccbįaulting module name: AcroPDFImpl.dll_unloaded, version: 4.12623, time stamp: 0x5f91f8a9įaulting application start time: 0x01d6b8fd018817a2įaulting application path: C:\Program Files (x86)\SAP\FrontEnd\SAPgui\saplogon.exe Here is an extract of the crash report that is displayed. Addendum: Group Policy to disable the Protected Mode specified so it works again. However, there are problems on SAP systems because displaying PDF documents in SAP software leads to long loading times or crashes. The SAPGUI crashes (see following screenshot) and the Windows Event Viewer contains entries for crashes of SAPLOGON.exe In early November 2020, Adobe released a major security update for Adobe Acrobat/Adobe Reader DC. This solution is very likely to work since all the changes made by the updates are reversed. We are running Windows 10 Version 2 Build 19042 along with Adobe Acrobat Reader DC Version 2020.013.20064. Complete a System Restore to uninstall the Windows update (s). Since last adobe security patch when an app tries to open a pdf embedded into the own application (SAP) an error (103:103) is launched and no pdf is viewed. ![]() In the Adobe community there is this article, which addresses issues with the Adobe Reader DC 2020.013.20064 under SAP:Īdobe Reader DC 2020.013.20064 – error 103:103 I then asked for more details, which Phillip has now provided (thanks for that). After a RollBack, everything is immediately fine again. German reader Phillip Scheerer asked:Īre you aware of any problems? We receive complaints about problems with displaying PDFs in SAP (long load time/crash SAP). 3, 2020) I was asked about the problem on Twitter. Shortly after the publication of the article Adobe Reader/Acrobat: Important security update available (Nov.
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